Frequently asked questions
How Do I Cancel My Membership?
If you paid through Credit/Debit card, Contact Support to cancel your subscription.
If you paid through Paypal, you can cancel your recurring payment right from your payment dashboard.
Follow these directions to see a step-by-step on how to cancel your paypal recurring payments.
How Do I Contact Support?
We love to here from you. Click the link below to send us an email!
I Can't Access My Account.
Your account is managed by an automatic payment system. If you are having trouble with your account, do not hesitate to drop us a line and we will look further into your account.
Contact Account Support
My Videos Are Not Showing Up on Mobile
Your video libraries are optimized for mobile as well. If you are having trouble seeing your full list of videos, try this method:
1. Select the three dots at the top right of your video screen.
2. Select "Visit Channel" to see a full list and search option to search through the entire library.
(You must be in the "All Videos" channel to search the full database).